FAQS
The Information You Need on Our Natural Skincare Products, Sanitizers and more!
We’ve compiled a list of frequently asked questions and answers for our customers’ convenience. If there is anything you can’t find, we encourage you to get in touch today and ask for assistance.
ARE YOUR PRODUCTS NATURAL?
Yes. We use natural ingredients like shea butter, coconut oil and essential oils that can repair and liven your skin. Products where we use fresh Aloe Vera contain a natural preservative to extend the shelf life of Aloe Vera. Check out the label on your product for a list of ingredients.
WILL MY BUTTER MELT DURING TRANSPORT?
There is a chance your butters will melt during shipping. The butters are made with real butters like mango and shea, oils like coconut and grapeseed, and essential oils. After blending, we whip the butter to fluff it and help it spread smoothly on your skin. We do not use additional synthetic stabilizers or hardeners that would affect the "melt-on-your-skin". Because of this, butters may melt in warm weather conditions. Be assured the product's efficacy has not been altered and it is still good.
For the full visual affect and to lighten your butter again, remove the butter from the container, allow the butter to cool to room temperature then whip it with a mixer for a few minutes. Return it to its original container.
WHAT ARE MY SHIPPING OPTIONS?
We use standard shipping for locations within the United States. No International shipping just yet! Add items to your cart for an estimated shipping rate. Click on Shipping for more information.
WHAT PAYMENT OPTIONS DO YOU OFFER?
We now offer AfterPay as a financing option where you completed your buy and you make affordable payments thereafter. Easy Peasy! We also accept Cash and all major Credit Card through this website, PayPal, Venmo, Square and CashApp.
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Have questions? Contact us!
WHAT IF I HAVE A PROBLEM WITH THE PRODUCT?
We will do our best to make sure our customer service is just as good as our ingredients. Feel free to contact us to get your questions answered or your concerns addressed. Be sure to take a peek at our Return Policy for quick answered as well. Thank you for your business!
DO YOU HAVE ANY DISCOUNTS AVAILABLE?
Thank you for checking out Landi's Lather! It is our goal to offer quality products and a cost-savings to our patrons. BOGOs are to die for. Sign up for our mailing list and follow us on social media for updates and specials. Look for the "sale" sticker on discounted items.
For additional information, contact our team today.
Legal Disclaimer: Statements regarding these products have not been evaluated by the FDA and are not intended to diagnose, treat, cure or prevent any disease or health condition.